NEW CUSTOMER
FIELD CONSOLE
A calm place to repair Windows PCs.
Keep the checklist, reports, and the next safe action in reach while you work at a client’s desk.
WINDOWS CONNECTION
No PC connected
PAIRING CODE
Expires in 10 minutes
Put both downloaded files in the same folder, then double-click the launcher. It already contains this pairing code.
Waiting for the Windows agent.
FIELD TOOLS
Keep the job moving
Capture the before state, protect what matters, and return with a verified restore record.
Checking the Driver Helper service…
CUSTOMER CATALOG
Customers
Keep customer and computer history together without storing passwords, keys, cookies, or package passphrases.
SELECTED CUSTOMER
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PRE-FORMAT MIGRATION
Prepare for reformat
Detect, review, protect, encrypt, verify. Driver Helper never formats the computer for you.
JOB CONTEXT
Who is this computer for?
Connect a Windows PC, then run the scan.
READINESS
Before Windows is erased
A green state requires a verified backup and acknowledged high-priority warnings.
| Priority | Category | Finding | Location | Status | Review |
|---|
BACKUP DESTINATION
Choose where the encrypted package lives
Use a USB drive, NAS, or local folder on the client PC. The destination is tested before a large copy starts; the portal stores only metadata.
POST-FORMAT RECOVERY
Restore customer computer
Use a verified local package, resume the ledger, and keep unresolved items visible until the rebuilt PC is ready.
| Customer | Computer | Created | Package | Status |
|---|
SELECTED RESTORE
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Unlocking a package happens locally on the Windows PC.
PC INVENTORY
Devices
Read-only identity, driver, startup, and Windows service information reported by the paired agent.
Connect a Windows PC to begin
No device information is invented or cached here. Start a secure pairing session from Overview to read the client’s current identity.
BOOT REVIEW
Startup
Review read-only startup entries by source and decide what should remain enabled on the client PC.
| Name | User | Source | Command |
|---|
Connect a Windows PC to begin
Start a secure pairing session from Overview to review the client’s read-only startup inventory.
WINDOWS SERVICES
Services
Inspect service state and startup mode from the paired Windows agent. This view is read-only.
| Service | Display name | State | Startup mode | Status |
|---|
Connect a Windows PC to begin
Start a secure pairing session from Overview to review the client’s read-only service inventory.
WORKFLOW
Repair checklist
Use this as the repeatable field sequence. Your progress stays in this browser on this device.
APPROVED OPERATIONS
Named repair actions
These operations are allowlisted in the Windows agent. Each click asks for confirmation and records an audit result; no arbitrary command text is accepted.
Before changes
Protect the customer and record the starting point.
Repair pass
Work from low-risk inspection toward targeted repair.
Before leaving
Prove the result and hand the customer a clear record.
JOB RECORDS
Reports
Load a report exported by the Delphi app for a quick, browser-safe review in the field.
The first viewer reads the file in your browser. It is not uploaded to the VPS.
PREVIEW
System report
No report loaded
Import a report when you need to compare the customer’s starting state with the final result.
AUDIT HISTORY
Activity
Every named operation is recorded with its result. Secrets and command-line credentials are excluded.
| Time | Action | Target | Result | Details |
|---|